IT Support
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. Here are some tips in solving problems.
ASK QUESTIONS
There are two questions that you need to ask yourself before searching for an answer: 1 – What was I doing, 2- What happened. The details in those two questions can help you find an answer that solves your problem quickly without trying many fixes that were not on target that actually can cause more problems. Keep a notebook next to your computers so that when problems do arise you can record your answers when they happen. Many of the simple errors that simply get in the way which are ignored can lead to bigger problems in the future but with those two questions answered each time you get an error can help you or IT SUPPORT personnel get to the correct answer quickly.
TRUSTED IT SUPPORT SITES
Doing a quick search on Google for say an error, “Illegal Operation” you’ll literally get thousands of people saying they know the answer but haven’t an idea what they are talking about. Still there are other forums that do have the answer but you need to weed through the, “I’ve got that problem too.” until you get to the answer. So I’ve complied a list of the best sites that give answers from experienced people and are weeded:
PROACTIVE MANAGED SERVICES
Trying to save time and money and you’ve spent the better part of a week trying to solve a problem in house and you realize that the work is piling up high on your desk it’s time to consider proactive management of your entire office IT system or home computer networks.
With our proactive managed services solutions, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
Program Advantages:
- Avoided Incidents: Using advanced troubleshooting and rapid analysis, we resolve network issues on detection, before they have the opportunity to grow into failures or disruptions.
- Stealthy diagnosis and resolution of desktop issues: With our advanced remote support capabilities, we can rapidly resolve desktop issues keeping downtime to a minimum.